Do you have a cohesive team that is producing record results?
How satisfied are you with the results you are seeing from your team? Are they aligned with the common goals of the project? Are the crews always looking for ways to eliminate the waste and provide solutions to achieve the highest maximum potential?
No matter how smart, talented, driven, or passionate you are, your success as a leader depends on your ability to build and inspire a team. A successful leader is one who can spur his or her team members to work well together toward a common vision and goals.
To inspire your team members, you’ll have to talk to them, of course. You must get to know what motivates them and what turns them off. Too often we see talented individuals struggling within a team simply because leadership has failed to recognize the individual’s core strengths. This happened to me several years ago. Instead of replacing team members, we shifted some work assignments around and found everyone a seat on the bus. But more so, we developed some new programs within the project that helped motivate the team.
Here is the story:
Our project team was very talented. At the beginning of the project we hand picked the top talent within the organization that we believed would best fit the complexity and characteristics of the project. We spent time aligning our team with the owner’s staff and subcontractors involved. We build organizational charts. Developed communication flow diagrams. Laid out written roles and responsibilities for every position on the team.
We thought we had covered all the basis. Within a few months into the project we had a mess. The project was experiencing both internal and external conflicts with team members. A few members were struggling to get their work completed on time or in some cases, completely missing the mark on their assigned roles. There was a lot of time spent trying to decide who to replace or how to fix them. It was then decided to try one last ditch effort…get to know the staff better.
After spending two weeks of diving deep into each staff member’s personal life story, we found that we had several individuals in the wrong roles. Kevin, for example, was in an administrative role; spending the majority of his time behind a desk. Kristy had been with the company for over 10 years and had spent most of her time facilitating coordination meetings. We kept her doing what we believed she was most talented at. What we realized was that Kevin needed to be outside. He became restless after spending more than two hours in the office and because he was always up to his ears in paperwork, could never get away. This was demoralizing to him. He retracted and became very bitter towards the rest of the team. Although Kristy loved what she was doing, her father recently was diagnosed with cancer and she was spending every night at the hospital talking with family, doctors, insurance agents, etc. By the next morning, she was worn out talking with people. The last thing she wanted to do is spend all day at work collaborating with people. (story continues below)…
“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments towards organizational objectives It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie
our story continues
By spending just a few hours with both Kevin and Kristy, we were successfully able to switch their roles around and the results were astounding! Kristy never enjoyed sitting behind a desk, but because of her personal situation, flourished at work. Kevin was able to get out into the field. Although had limited experience in his new role, he was highly motivated to learn. He found the best ways to ensure the coordination efforts on the project exceeded all expectations. We developed several different programs and processes to help bring out the best in the rest of the staff. For some, it was as simple as offering public recognition for their weekly accomplishments. For others, it was allowing them to lead daily work planning meetings.
In the end, this project team was able to create an alignment with the common goals of the project! They established new thresholds and raise their own standard of what a world-class team can accomplish. Not only did the individuals soar in their assignments, the project as a whole, finished six months ahead of schedule. More so, they saved an additional 10% on the budget while exceeding all quality, safety, and production goals. And most importantly…they established a benchmark for future work with the same client.
At banded 6•11, we take over 20 years of working in a highly complex and challenging environment to apply our lesson’s learned and best practices towards making your team operate at a world class level. Discover some of the best secrets of focusing your team on eliminating waste in your operating and achieve performance levels that will set new standards for your business.
Contact us today to schedule your next workshop at https://banded611.com/contact/